Payment Policy

WaiLustre

Accepted Payment Methods

We accept the following major credit and debit cards for purchases on wailustre.com:

Visa
Mastercard
Maestro
American Express
JCB
Diners Club
Discover

All payments are processed securely through our payment partners. We do not currently accept alternative payment methods (such as PayPal, bank transfers, or cash on delivery).

Payment Security

WaiLustre uses industry-standard SSL/TLS encryption to protect your payment information. We do not store your full credit or debit card details on our servers. Payment data is handled directly by our secure third-party payment processors in accordance with applicable security standards.

Order Authorization and Processing

When you place an order, your payment method will be authorized for the total amount of the order (including any applicable shipping charges).
Orders are typically processed within 1–4 business days after successful payment authorization. If we are unable to authorize your payment, your order will not be processed and you will be notified.

Pricing and Currency

All prices displayed on the website are in U.S. dollars (USD). The final amount charged to your card will be the amount shown at checkout, including any shipping fees.

Refunds

Approved refunds are issued to the original payment method used for the purchase. Refund processing times depend on your card issuer and typically take 5–10 business days to appear on your statement after we have processed the refund.

Disputed Charges and Chargebacks

If you believe a charge is incorrect or unauthorized, please contact us first at info@wailustre.com so we can review and resolve the issue. We encourage customers to contact us before initiating a chargeback with their card issuer, as this often allows for a faster resolution.